Experience
Intercom, Inc.
- Board Advisor (2022-2023)
- Chief Executive Officer (2020–2022)
- Chief Operating Officer (2017–2020)
Intuit Inc.
- Senior Vice President, Small Business (2016–2017)
- General Manager, Employee Management Solutions division (2014–2016)
- Vice President, Product Management and Marketing (2011–2014)
- Other senior roles of increasing responsibility (2002–2011)
Qualifications
- Executive Leadership: Substantial executive leadership experience gained from over five years in her roles as the Chief Executive Officer and Chief Operating Officer at Intercom, Inc., a customer service platform and leader in AI, during which time revenue increased fivefold and the company achieved profitability. Prior to that, Ms. Peacock helped build one of the world’s biggest SaaS businesses, and ultimately served as Senior Vice President, Small Business, where she led Intuit’s largest reportable segment with $3B in revenue.
- Digital: As a seasoned executive with experience building and running software and technology businesses at various lifecycle stages, overseeing cloud-based product launches, and serving as a board member of Dropbox, a global collaboration platform provider, Ms. Peacock brings substantial AI, B2B and SaaS software experience to our Board.
- Operations: Ms. Peacock brings significant experience managing complex business operations through her many senior roles at Intuit, including leading its Small Business segment, responsible for moving over $300B on behalf of customers each year, as well as in her roles as Chief Executive Officer and Chief Operating Officer of Intercom.
- Ms. Peacock also brings valuable corporate governance, corporate strategy, corporate finance, risk oversight, innovation and R&D, human capital management and international business experience to our Board.
Education
- BA, Applied Mathematics, Harvard University
- MBA, Stanford Graduate School of Business